You cannot answer the phone with both hands inside a furnace, and a homeowner with a burst pipe will not leave a voicemail. They call the next company on the list. Ai Boost builds an AI Answering Service for plumbing and HVAC companies that picks up every call in a natural voice, books the service window, and rings you the moment a real emergency comes in.
Get a FREE DemoFour calls, four very different jobs. Your agent knows the difference.
Water is coming through the ceiling and the homeowner is panicking. This caller books with whoever answers first, at emergency rates. Voicemail loses this job every time.
The furnace would not start this morning and neither would half the furnaces in town. Your phone rings all day while your techs are already out on calls.
"What do you charge to replace a water heater?" They are calling three companies. The one that answers, explains the process, and offers a time slot usually wins.
A homeowner wants a seasonal AC tune-up sometime next week. Easy money, zero urgency, and exactly the kind of call that should never interrupt a tech under a house.
Plumbing and HVAC demand does not follow business hours. Pipes burst at night, water heaters fail on weekends, and the furnace always quits on the coldest evening of the year. The homeowner discovers the problem when they get home from work, which is exactly when your office phone stops being answered. In this trade, whoever picks up first usually gets the job, and an unanswered ring is a job handed to the next company in the search results.
The other problem is the opposite one: everything interrupts everyone. The on-call tech gets woken at midnight for a dripping faucet that could have waited a week. The office manager stops invoicing to answer "are you open Saturday?" for the tenth time. Routine calls burn out your people, while real emergencies risk sitting in a voicemail box.
Triage is the whole game. Active flooding, a suspected gas smell, no heat in freezing weather, no AC in a dangerous heat wave: those calls need a human on the way, fast. A slow drain, a noisy vent, a maintenance booking: those need a friendly voice and a slot on the calendar. Your Ai agent is trained on your own rules for which is which, so the urgent calls reach you and the routine ones stop costing you sleep.
Built around the way a service call actually unfolds, from first ring to booked job.
Nights, weekends, holidays, and the busy season rush. Every caller hears a natural voice instead of a beep.
Asks the right questions, flags true emergencies by your definition, and rings you or your on-call tech immediately. If a caller reports a gas smell, it tells them to get safe and contact their utility or emergency services first.
Collects the name, address, and problem, then locks the caller into an arrival window that matches how you schedule.
Gas or electric water heater, unit age, symptoms, photos requested by text. You show up already knowing the job.
Service area, hours, whether you handle boilers or mini splits, and any pricing you have approved, answered instantly.
Every booking and message lands in your inbox or by text within seconds, no scribbled notes, nothing lost between calls.
We would rather tell you the limits up front than oversell you.
Real prices, straight from our pricing page. Start small, then grow into voice when you are ready.
One in-depth Ai texting agent trained fully on your business. Extremely fast turnaround. Hosting available for $99/mo.
Answers your phone by voice after hours and on weekends.
A full Ai receptionist answering and booking every call, around the clock.
Turns chats into booked appointments and quote requests.
Yes. You define what counts as an emergency for your company, things like active flooding, a burst pipe, no heat in freezing weather, or a failed AC during a heat wave. The agent asks the caller a few quick questions, and true emergencies are routed to you or your on-call tech right away while routine work like a dripping faucet or a seasonal tune-up gets booked into a normal service window.
Only the numbers you approve. If you publish service call fees or standard pricing ranges, the agent can share those exactly as you wrote them. For anything that needs eyes on the job, like a repipe or a system replacement, it collects the details and tells the caller you will follow up with a real quote.
Today an after-hours call usually hits voicemail, and the homeowner keeps dialing down their search results until somebody picks up. With an Ai answering agent, every call is answered in a natural voice, the job details are collected, urgent calls reach you immediately, and everything else lands in your inbox as a booked appointment or a clean message.
You can start with a Pilot texting agent for a one-time $249 setup. On the phone side, the Off-Hours Voice Agent is $749 setup plus $499 per month, and the full 24/7 Voice Receptionist is $1,499 setup plus $749 per month. Extremely fast turnaround, and you review the agent before it takes a single call.
More ways an Ai agent keeps your phones covered.
We will build a free basic demo on your real services, service area, and emergency rules. Extremely fast turnaround, from $249.
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